They'll probably be pretty much the same. A good independant window and door company can reglaze (replace the insulated panel of glass) as opposed to replace with a new window. The chain companies that advertise in the flyers and coupon books in your mail will probably send a salesman to try to get you to buy all new. Either place will have to measure and order the IGU, wait for it to come in, then come back to do the work. Tho if the manufacturer is known and still in business, sometimes it can be less labor (ie less $$$), to order the new fixed sash/IGU (insulated glass unit) from the maker.
My guess is that you have Andersen Gliding Windows. This is the only window that Andersen made with a screen that is held in with plungers. The plunger is L shaped is is called Plunger, Screen Spring Bolt (Andersen Part # 1760052) and the part that in goes into is a Strike, Screen Bolt (# 1760048). The only place you can these parts is through an Andersen Dealer (NOT HD or LOWES) or directly from Andersen.
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