First, did the installer put long screws in the hinges? They should be in the holes closest to the center of the frame. These get skipped often. Make sure all the screws in the door and frame are snug. Is the gap around the door even at the top and sides? There should be some captive screws on the top of the sill that will adjust it up and down. I've seen a few where there is a plastic cover that snaps over the sill, that would have to be removed before adjustment (I know, dumb, but they exist). If you have a brand name, post it. BTW was this a handyman or a company? They should make it right.
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